Refund Policy

Effective Date: January 1, 2026

At Nimbus, we want you to feel confident in your purchase. We offer a 90-day money-back guarantee, which means you have 90 days after receiving your item to request a refund.

Starting a Refund

To start a refund request, please contact us at info@walknimbus.com.

Please include your order number and any helpful details about the issue so we can review your request as quickly as possible.

Returns

If a return is required in order to complete your refund, we will provide instructions after reviewing your request. Please do not send any items back without contacting us first, as returns sent without prior approval may not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us right away if your item is defective, damaged, or if you received the wrong item. We will review the issue and work to make it right.

Refunds

Once your refund is approved, we will notify you. Refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@walknimbus.com.

Contact Information

Nimbus
6526 Deer Park Road
walknimbus.com
info@walknimbus.com